Digital Workplace Strategist


M Moser Associates is looking to hire a creative Digital Workplace Strategist for our Shanghai office. The Digital Workplace Strategist will be a key member of the strategy team and will work inclusively with global and local team members through the observation, investigation and transformation of work activities in the context of the digital workspace.

Who Are We?

For over 38 years M Moser Associates has been transforming the way people work.

Established in 1981, with 20 offices across the globe, M Moser Associates has become one of the largest design firms in the world specializing in the creation of workplace environments. By understanding our clients' deepest concerns, we aim to craft the physical, social and digital workplace environments that will support people at work and achieve business goals.

What sets M Moser apart is the innovation we bring to our projects, designing spaces that challenge the status quo. We are an international team of innovative thinkers with innate curiosity and, above all, the desire to engage with clients to provide integrated solutions inspired by their unique business needs.

Our Belief: Unleashing people's performance is more critical than ever. The work environment and the digital tools we use are not only business resources but forums in which we connect to build great businesses and lasting relationships. We believe our greatest impact is on people, and for people at work.

Our Vision: To be the world's leading design partner in creating organizational transformation through purposeful Physical, Social, and Digital Environments that support people as they work.

Our Mission: To enrich peoples' work lives, allowing them to be engaged in what they do and perform to the best of their abilities while supporting business goals.

Our Motivation: Learning about people, their behaviors and motivations to understand how they work and support the transformation & delivery of the most advanced workplaces.

Why Work With Us?

At M Moser Associates, we see the world differently. Our DNA is design and implementation - we're more of a workshop than a studio and we've translated that mentality across a wide array of expertise. We believe the person closest to a challenge will have the best solution and we can only excel when we think holistically. We revel in those who are as passionate as we are to challenge the status quo and build great things as part of a team. We focus greatly on our people, providing them with opportunities to grow and develop professionally while appreciating their diverse skill sets and backgrounds. When you join M Moser Associates you become part of a global community that wants to see you succeed.

M Moser Associates also offers a competitive compensation and benefits package, with a creative culture that looks for quirky reasons to celebrate.

Sound interesting?

What Is The Job?

Our Digital Strategist will guide the Digital Strategy team in conjunction with our Workplace Strategy teams and help identify clients' pain-points and needs then creating design briefs and prototypes the capture solutions and communicate them physically.

The job of the Workplace Digital Strategist will include (but not be limited to) the following:

  • Engage with clients to understand their pain points, the gains, what they want to achieve and jobs they want to complete in their project. This will include prompting, questioning, listening and discussions to gather a deeper understanding of the client's reality.
  • Understanding the workflow within organizations and carry out workflow mapping exercises with the purposes of making their work better through Digital Solutions, that will be aligned with the Physical & Spatial Design, and company culture enhancements goals.
  • Brainstorm and produce creative digital solutions to workplace related problems that better align the behaviours and habits of client's employees with their business objectives
  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints
  • Collaborate with cross-functional teams to improve workplace process, site performance and user experience
  • Code and test UI/UX software based upon software specifications and design
  • Analyze and study complex systems requirements
  • Prepare design documentation
  • Write and maintain technical documentation to describe program development, logic, coding, testing, changes, and corrections
  • Create and deliver audiovisual presentations to communicate solutions to shareholders / prospective clients
Who Are You?

As M Moser's Digital Strategist, you must be able to act as a communicator and storyteller as well as a producer of content.

To be successful in this role you will need the following qualities and experiences:

  • Genuine interest in how different companies work and what motivates their people
  • Experience with various design research paradigms and practice applying them to real-world design projects
  • Exceptional written and verbal communication skill with the ability to distill client demands and needs in a properly documented manner, and then translate them into insights for the project team
  • Strong social skills with an interest in developing long-lasting relationships and partnerships with industry leaders, supporting their needs through every step of the project
  • Deep understanding of, and ability to facilitate, user analysis and research using proven User-Centered Design techniques (e.g., focus groups, usability testing, in-depth interviews, card sorting, surveys, etc.)
  • Entrepreneurial disposition with the ability to work successfully in a team
  • Keen eye for detail, diligent in execution of work initiative
  • Experience with User Experience and Interface Design (UX / UI), Strategic Planning, Project Management, and Graphic Design
  • Web-Development understanding and ability to advice clients on various digital platforms
  • Design Sensibility with InDesign experience preferred
  • Fluent in Mandarin and English.
What’s The Next Step?

If this sounds like you, we should be talking! Please send us your CV and add a short cover letter so we can get to know you better.

Note: Must be able to perform all essential job functions of the position with or without accommodation. Candidates must be authorized to work permanently in China.

M Moser is an Equal Opportunity Employer.

Apply now


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If you are interested in working with us, have a look at our careers page.


If you are interested in working with us, have a look at our careers page.