Workplace Technology Strategist

San Francisco

Job Overview

The role of a Workplace Technology Strategist with M Moser Associates will include the generating of technology infrastructure designs in response to business/project requirements and contributing to developing and maintaining technical IT / AV strategies that support the integrated teams' (Designers, Engineers, Architects and Infrastructure Engineers) project design objectives. Your mission, should you choose to accept, is to deliver the most advanced work environments for ourselves and our clients through the deep integration of technology to support the future way of working.

Primary Responsibilities

As a Workplace Technology Strategist you will be responsible for producing infrastructure technical designs to support the client’s business in such a way that it is in line with the client’s workflow, culture, technical strategy and desired way of working. In this role you will be required to:

Listen. Be able to listen to clients, observe their pain points and create meaningful technology design solutions to address their workplace needs. This is not limited to only IT/AV/Security but can extend to areas about usability, workflow, etc.
Dream. To study, research and self educate on the latest technologies that exist in the marketplace and think of their application to the workplace. This may require some out-of-the box thinking. You are encouraged to collaborate with technology device and software companies to see how we can help them advance their latest products in the office environment through our work.
Experiment. Your quest for finding the latest and greatest application of technology in the workspace may require some piloting and testing. You are free to experiment within our own office or with our client under the umbrella of a pilot exercise. It is important to experiment and push the boundaries. 
Propose. Many clients will not know what they want from a technology perspective. You need to create the design solutions and work with the larger M Moser team to create the proposal for the client’s buy in.
Design, update and obtain client approval of all system design and drawings. As their consultant you need to be able to coordinate with other disciplines to ensure a well-considered solution is delivered.
Perform all the visualization and communication work necessary to get the clients buy-in to a given IT/AV/Security design.
Document. Provide clear and concise documentation of any configurations implemented or needed for successful implementation (i.e. network configurations, video settings, DSP settings, network settings, etc.)
Oversee the completion of the system test and accept / certifications / commissioning for installed solutions both remotely and onsite at client’s premises. Oversee all software /firmware configuration uploads and checks to ensure the system performs to both the manufacturer’s specifications and client’s requirements; perform a full quality control check for all fabrication and installation efforts including but not limited to IT/AV/Security best practices

Additional Activities that may be required depending on the project:

  • Provide end user training and support for deployments
  • Oversight and leadership of junior team members to carry out tasks to the highest level of professional excellence
  • Travel to client sites as required
  • Develop designs balancing requirements, costs and risk.
  • Peer review of designs, identifying opportunities for developing shared platforms and services, simplification and cost reduction
Attitudes, Values & Characteristics

As our Workplace Technology Strategist it is essential that you are comfortable with uncertainty and a certain degree of risk. You are someone with a knack for knowing the right questions to ask then actively listening as our clients tell us their answers.
As a Workplace Technology Strategist, you take the perspective that the work environment is a powerful communication tool and business resource, and are constantly looking at how we can positively impact our clients’ business operations though our work. Our Workplace Technology Strategists are eager to collaborate with the teams while equally appreciating independent entrepreneurial work. As the Workplace Technology Strategist you will demonstrate initiative by leading teams in the direction of our clients’ goals, and recognize when you need to step back to give them the freedom to solve the complex problems at hand. The Workplace Technology Strategist should have the ability to be fact/ data driven while also being able to speculate. As the Workplace Technology Strategist you are responsible, resilient, accountable, and curious. Most importantly you enjoy problem solving and relish in the challenge of understanding and integrating the client’s true needs into the strategic process.



  • Bachelor’s degree in related field
  • 5+ years of relevant work experience
  • Exposure working in a creative workplace strategy environment

Key Competencies:

  • Windows Server or UNIx/Linux virtual environments
  • Server Virtualisation and Virtual Desktop environments
  • Identity Management
  • Storage
  • SAN & NAS
  • Backup technologies
  • Security and Certificate Services
  • Active Directory
  • Exchange
  • Collaboration Tools
  • Application Servers (Java, .Net, Net Weaver), Networks
  • Expert knowledge of Industry and standards in AV systems design and integration
  • Excellent communication skills and possess excellent problem solving and troubleshooting skills with the ability and do advanced troubleshooting on any device
  • Be a team leader and possess excellent leadership qualities
  • Expert knowledge of audio principles and must have the ability to write and fine tune audio programs for Avaya, and Polycom
  • Expert knowledge of loading and troubleshooting AMX, Crestron, and Extron systems
  • Must be well versed in interacting with networks (wired or wireless) and must be able to support networked solutions for video conferencing, VOIP audio conferencing, and control system networking

Apply now


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M Moser is an equal opportunity employer

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If you are interested in working with us, have a look at our careers page.


If you are interested in working with us, have a look at our careers page.