How law firms will benefit from a more agile and tech-forward post-pandemic workplace
In an interview with Legal Business Online, M Moser Director, Cecilia Wang, shares her experience working with a wide variety of law firms and discusses the need for modern legal workplaces to reflect the agility of technology used by clients, staff, and partners in a post-COVID world.
“Moving away from traditionally cellular and status-symbolising spaces, law firms are increasingly leaning towards more agile workplaces,” says Wang, “with a greater focus on synergising aesthetics with functionality, collaboration, and interaction, to enhance the overall employee and client experience.”
Considering the organisational changes brought about by the global pandemic, Wang stresses the importance of embracing a human-centred approach, wherein empathy and clear communication help to address the emotional needs of people, regardless of where they work. “In the end, workplaces will need to be designed with the human needs at their heart in such a way that is adaptable enough to accommodate future drastic changes in both their business landscape and the world.”