Designing new behaviours to activate a cultural transformation

Tech company,
London

The workplace design of this European headquarters has created a cultural transformation by shifting behaviours and interactions between staff.

The acquisition of several companies required their consolidation into a space that would improve teamwork, solidify a new culture and set a trajectory for the firm’s growth in London.

The company shifted away from a 1:2 (50%) open-to-closed meeting ratio to an agile space providing a 3:1 ratio of open, informal meeting spaces. Collaborative spaces now account for close to half of the floorplate, providing opportunities for cultural growth, team building and innovation.

Designing new behaviours to activate a cultural transformation section
Designing new behaviours to activate a cultural transformation section
Project highlights
  1. Evolving employee behaviours to encourage new ways of working, following the merging of its acquired businesses into one space.
  2. An agile workplace solution has enabled a 311% increase in open meeting and collaborative working spaces from the previous locations.
  3. Maximising the natural day light of the floorplate to create rejuvenation areas for staff.

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Designing new behaviours to activate a cultural transformation section
Nurturing a culture of collaboration

Employing M Moser’s behaviour-based design method, the breakout area is located at the heart of the space. It fuels interaction and features multiple settings for teams to touch down, complemented by four open “pergolas” for informal group meetings.

The space provides respite from workstations in the open plan - saving on the high level of square footage used by cellular meeting rooms and without the requirement of booking a room. It doubles as a large event space to host company-wide town halls.

Our agile design enabled a 311% increase in open meeting and working spaces by introducing new typologies including open meeting pergolas, acoustic booths, and a variety of informal collaboration areas.” shares Senior Associate – Design, Jeni Durksen.

Designing new behaviours to activate a cultural transformation section
Design solutions to support ideation

Writable double-sided surfaces throughout the workspace reduce the need for dedicated project rooms and enable teams to work in a “huddle” format that encourages ownership and cross-departmental working.

Mobile, writable screens delineate workspace borders. They provide additional collaboration areas encouraging teams to step away from their desks and re-group in the breakout space, in turn supporting new behaviours and a less formal meeting culture.

Each new typology nurtures a different aspect of the company culture, encouraging employees to socialise and build relationships. With collaboration integral to both innovation and culture, pockets of collaboration space dotted throughout increase collaborative work points by 157% compared to their previous workspace.

Designing new behaviours to activate a cultural transformation section
Evolving employee behaviours

The office design introduces different behaviours focused on Work, Meet and Regroup to establish new ways of working. These provide users freedom of choice for individual tasks and focused work, with social spaces designed to stimulate interaction. Choice and variety of work settings help to unlock employee productivity

The diagonal floor provides subtle wayfinding and connects all zones within the workplace, with an emphasis on social spaces at either end.

The breakout space, accentuated by concrete waffle ceilings with warm exposed bulbs, colourful partitions, less formal ergonomic seating, hanging plants and tonal variations combine to produce a notably different atmosphere, delineating the space from focused work areas.

Designing new behaviours to activate a cultural transformation section
Workplace wellness and sustainability

The office benefits from biophilic design throughout. Cellular space has been built away from the perimeter and atriums to harness daylight and maximise sight-lines across the floor. The wellness and meditation room overlooks the atrium space and encourages people to take breaks to refresh and recharge.

100% recycled PET felt acoustic finishes wrap columns and line feature walls, with 100% ethically-sourced and/or recycled floor finishes. Meeting room furniture and task chairs have been reused to moderate avoidable consumption.

Columns feature 360-degree hanging plants to accentuate a relaxed environment for interaction. End of desk planting enhances air quality, reduces noise pollution and breaks up neighbourhoods.

Designing new behaviours to activate a cultural transformation section
This tech company office design changes behaviours in the built environment and provides opportunities for cultural growth, team building and innovative work away from a desk or meeting room.

For tech office design requirements in London, please contact Emily Downes, Senior Associate - Client Services.

Designing new behaviours to activate a cultural transformation section
  • Status Completed
  • Area 26,000 sq ft
  • Completion date 2020
  • Location London
  • Photographer Alex Kendrick

Contact

If you are interested in working with us, have a look at our careers page.

Contact

If you are interested in working with us, have a look at our careers page.

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