Addressing remote working challenges and opportunities, we surveyed 120 client organisations across 17 industries, collecting key insights on the major trends that will shape future office environments, and transform how people work.
While restrictions are loosening in many parts of Asia, with some companies having already re-entered the workplace either partially or entirely, an increasing number of organisations are left wondering what their future holds.
These are some of the questions we looked to address in our ‘Remote Working’ survey, which evaluates experiences from 120 clients in 15 major hubs across Asia Pacific. In this report, we uncover key trends and insights on companies’ remote vs. in-office policies, and the solutions organisations can adopt to create futureproofed, human-centric work environments for all.
Respondents have expressed a strong preference for remote working policies providing people with more flexibility and control over where and how they work. Our findings indicate that companies may look to continue adopting this type of working model moving forward. When asked about their future remote working policies, 56% of respondents will “most likely” continue adopting flexible arrangements, while 17% remain unsure at this stage.
Poor Internet connection (52%), uncomfortable home furniture (41%) and unfavorable technology support (37%) ranked as people’s biggest challenges while working remotely, impacting their ability to virtually communicate and collaborate effectively. Companies would benefit from offering upgraded digital tools that are synchronised seamlessly with their in-office technology, as well as comfortable ergonomic options, to enhance people’s work-from-home experience.
As inherently social beings, we naturally bear a desire to learn from one another and cooperate with each other. Despite differences in remote work preferences, future workplaces will need to shift the focus of their space configuration away from individual workstations and become more of a vibrant destination, wherein face to face interactions and engagement thrive as its beating heart. A place for people to connect with one another, and the organisation.
Anticipating future uncertainties, workplaces will require more flexible and adaptable configurations to support changing needs across the organisation. As workstyles continue to evolve in response to shifting market and business conditions, companies may look to behaviour-based design as a guiding principle to future-proof their office environment.
Without adequate protocols in place, the boundaries between work and home have increasingly blurred throughout people’s remote-working experience. This has led to numerous health challenges, experienced from seemingly constant work demands as well as household disruptions. On the flip side, companies looking to enforce better work-from-home etiquettes while providing staff with more choice and autonomy will be more likely to see motivated, healthier employees in the long run.
While the top four concerns raised in our survey are related to virus transmissions, addressing people’s physical and psychological safety is just as important. This requires clear, transparent communication to assure steps are being taken to upgrade the workplace in ways that can prevent viruses from spreading. From visually engaging graphics to more technical engineering setups, a lot can be done to create a safe environment for all occupants.