Insights on creating people-centred experiences at WORKTECH19 Singapore
Joining other panellists from the financial services and technology sectors, M Moser Senior Associate of Strategy & Change, Bhavna Singhal, addressed a pressing challenge: how can organisations create meaningful experiences for people in a multi-cultural work environment?
She stressed the importance of understanding the needs and cultural makeup of an organisation to create a flexible workspace that can adapt to its fast-changing landscape: “There is no one-size-fits-all approach,” she shared. “Open plan in and of itself isn’t the solution, but a means of analysing how people work in different settings to build effective spaces that can best support them.”
Singhal also emphasised the balance between integrating workplace technologies and facilitating social interactions: “Many of us can work remotely, but we still choose to come to our office to socialise and collaborate with others. It’s important to create community spaces that enable people to come together and connect within a work environment.”
Her insights build on a previous discussion at the WORKTECH Lounge in Sydney earlier this year, where she and International Design Director, Ramesh Subramaniam, highlighted the benefits of creating transient workplaces to accommodate a variety of personalities.