Insights from three M Moser panels at the CoreNet Global Summit in Hong Kong
With more than 700 executives from the Asia Pacific region, the 2019 CoreNet Global Summit in Hong Kong brought together innovative thinkers from across corporate real estate. M Moser speakers joined the event to share expertise on a variety of topics across three panels.
Organisational transformation: people, place and culture
Moderated by M Moser Director Wing Leung, this panel gathered speakers from AllianceBernstein, Hyatt and Deloitte to discuss how the cultural transformation achieved by their workplaces has impacted their people and their organisations on a global scale.
Exploring the catalyst for change, Leung invited each of the panellists to share insights on four key elements that influenced their transformation process.
- New business drivers: Creating work environments that can attract and retain talent from a diverse range of backgrounds was a common theme among Leung’s guest speakers, who pressed on the need to adapt to the fast-changing nature of the way people perceive and experience the workplace. In response to fierce competition spanning industries and continents, speed to market requires organisations to adopt a more flexible and agile way of working that enables effective collaboration and enhanced productivity.
- Experience: Echoing the main theme of the CoreNet Global Summit, “Experience Matters”, Leung invited speakers to describe how important the employee experience was in defining their organisational transformation. The panellists shared how hospitality and wellness at work are playing instrumental roles in reshaping the corporate world by putting the diverse interests and needs of their people at the forefront of the workplace experience.
- Culture: Reflecting on their own experiences, guest speakers asserted that prioritising a culture centred on human-centric values such as empathy, transparency, communication and morality, can help facilitate cohesive organisational transformation. By taking into consideration a variety of behaviours and personal preferences during the strategy and design phases, the workplace can enable high-levels of creativity, innovation, conversation and experimentation to drive businesses forward.
- Journey: An ongoing commitment for both leadership and their organisations, the speakers characterised transformation as a process to learn from and continuously re-evaluate to adapt to growing and evolving business needs. As companies look to remain ahead of their competition, the need for a more innovative, human-centric and high-performing work environment has never been greater.
The tangible metrics of WELL design
Following last month’s event “WELL: A Deep Dive” organised by the CoreNet NYC Chapter and hosted at M Moser’s New York office, Dr Christine Bruckner invited three sustainability partners to the CoreNet Global Summit in Hong Kong. Sharing the benefits and impact of WELL design on human health, the panel focused on four key discussion points.
- Acoustic comfort: Led by Senior Vice President of IWBI Asia, Tony Amstrong, the first topic of this interactive session addressed the need to create different acoustic zones within the workplace to accommodate varying work patterns, with a direct impact on productivity and well-being.
- Air quality and materials: The second topic of discussion, introduced by GIGA Founder and CEO, Raefer Wallis, touched on the instrumental role that data plays in helping organisations measure the quality of air and the sourcing of materials selected, empowering people to take ownership of their own health at work.
- Light: Drawing a direct link between access to natural light sources and mental health, IBWI Asia Director of Market Development, Samantha Allen, expressed a need to create workspaces that are not only illuminated by natural light and views of the outdoors but are also equipped with artificial lighting to cater to diverse work schedules.
- Mind and comfort: Dr Christine Bruckner shared practical case studies of M Moser-designed workplace environments that incorporate integral elements of WELL design - stimulating creativity and productivity while helping people de-stress. Using M Moser’s New York office as an example, Bruckner cited versatility and biophilia as important design principles to create uplifting workplace experiences.
Closing the one-hour session on an interactive note, Bruckner invited everyone in the room to stand up and move around, sharing easy ways to decompress and walk away feeling healthier and more mindful.
Demystifying millennials: the future is now
Reflecting on previous insights shared during her panel at the WORKTECH conference in Hong Kong last December, M Moser’s Senior Client Services Manager Aurelie Pillot joined other guest speakers at the CoreNet Global Summit to address the misconceptions surrounding millennials in the workplace.
When asked about the role of education in preparing younger generations for the job market, Pillot expressed a gap between her expectations while at university to when she entered the workforce, describing a “very rigid, notably hierarchical” environment that discouraged fresh ideas from recently-hired graduates.
Fast-forwarding a few years into her career, Pillot spoke of her transition from a “highly-structured” work environment to a flatter organisation, as well as the benefits of finding a workplace that values the development of younger talent through autonomy and mutual trust. “Joining an organisation that is fundamentally flat gave me a lot of ownership over my work,” she said, “I felt a lot more comfortable walking up to my superiors to ask for advice and guidance, and that gave me a lot of confidence moving forward.”
The panel ended with a reflective and thought-provoking question: How has your experience mentoring younger millennials been so far? “It’s incredibly empowering to feel responsible for someone else’s growth,” Pillot told the audience. “I believe it’s important that the people joining our organisation receive the right training and guidance to allow them to be more productive, and our flat structure allows us to do just that.”