Founded in 1933, Hong Kong’s Hang Seng Bank is committed to growing local communities by putting people at the heart of the banking experience. Hang Seng wanted to transform the digital floor inside its headquarters into a cutting-edge environment, using technology and creativity to deliver innovative banking solutions. We created a new workplace journey that considers the company’s long history of innovation in a rapidly changing industry.
The new workplace journey begins with an unconventional arrival experience. We transformed the entrance into an open and welcoming kitchen area. This pantry connects to a multi-functional communal space known as ‘The Egg’, a symbol of innovation and growth. The inner side of ‘The Egg’ doubles as a curved projection screen for presenting, learning and sharing. With the front of house reprogrammed as a lively social hub, the digital floor breaks away from typical expectations of the financial services industry.
The design takes inspiration from an urban farm where new ideas are fertilised and nurtured through teamwork, then packaged into innovative banking solutions. An open field of activity and collaboration, this modern space is created for connection. ‘The Egg’ is circled by meeting rooms, each with its own window graphic to reinforce the ethos of ‘G-R-O-W-T-H’.
Other key office destinations include ‘The Nest’ and ‘The Ideas Bar’. ‘The Nest’ offers a quiet place to for uninterrupted work. Conference rooms and collaboration booths along large windows provide a range of private work options with views of Hong Kong’s Central District.
‘The Ideas Bar’ is designed for connection and innovation. Integrating social, technological and wellbeing elements, the space supports working and/or socialising over food and drinks. To connect to its Hong Kong location, we invited local artists Bo Law and Studio Brainrental to create murals inspired by merging the digital and physical worlds.
We created an interactive and voice-controlled interface next to ‘The Ideas Bar’ to encourage digital engagement. ‘The Success Wall’ is a touchscreen installation that celebrates Hang Seng’s achievements, latest news and company events. To capture community moments it has an integrated selfie camera. Overall, the new Hang Seng Digital workplace has been reprogrammed with a more flexible, activity-based model, offering diverse choices as to where and how people work.
10,408 sq ft
Harold de Puymorin