Addressing the needs of a hybrid workforce

M Moser, Vancouver

Designed for a distributed workforce, our Vancouver office explores the ‘hybrid workplace’ model. It provides greater choice and autonomy for staff. Taking the form of a reconfigurable ‘living lab’, the office is a testing ground to prototype new workplace concepts in a collaborative setting.

Project overview

  1. The space challenges typical individual ownership of workstations, meeting areas and more, creating choice and autonomy.
  2. The design increases the diversity of spaces supporting each person, with 75% of the workplace dedicated to collaboration.
  3. With a fully untethered and mobile workforce, the physical space focuses on building a strong workplace culture.
people collaborating in meeting room and woman walking

As is increasingly common in today’s workforce, creative processes and output are not limited to the hours worked heads-down. Even before COVID-19, people divided their week between the office and home, allowing for a reduction in square footage per headcount to 78 sq ft. This offered significant real estate savings over the typical 176 sq ft per employee.

The workplace strategy phase began with research to understand our employees better – defining personas and outlining behaviours that contribute to their best work. This shifted the view on performance, allowing staff the freedom to succeed. Creating work environments that support every individual to be as effective as possible can have a dramatic impact on overall productivity.

women collaborating
people collaborating in meeting room and woman on phone outside of meeting room

A key goal was to go above and beyond the standard tools, equipment and workplace amenities, while also being cost-conscious. Taking a cue from our New York office, mobile battery packs allow staff to recharge devices from anywhere in the ‘living lab’, while next-gen WiFi 6 wireless access points provide reliable high-speed internet connection. Unify, a community-focused workplace app created by M Moser, allows people to book meeting rooms, reserve a seat, and even check who else will be in the office.

Adopting a 1:2 occupancy, the project team increased the collaborative spaces by 150% to increase interactions. The ‘blended workplace’ introduces seven spatial typologies: hot desks, phone booths, meeting rooms, high tables, casual meeting spaces, open booths, and home working.

To respond to changing work cycles, the flexible office can adapt to support project team huddles, host external seminars, or open up for studio-style collaboration. Even with a 53% reduction in footprint, the office is future-proofed to support a headcount increase of 15%.

Designed for a distributed workforce, M Moser’s Vancouver office explores the blended workplace model to provide choice and autonomy of work for its people. A reconfigurable “living lab”, the team experiment and trial new workplace concepts in a collaborative setting.

Nabil Sabet, Group Director, M Moser Associates
women at desk

Wellness and sustainability were also top of mind. The space is the first WELL pre-certified office in a 100-year old heritage building in Vancouver. With limited HVAC infrastructure, conducting an airflow analysis ensured the layout had adequate natural ventilation. Carefully oriented sightlines offer direct views to natural elements. Large windows facing the waterfront offer sweeping views while bringing in natural daylight to improve staff wellbeing.

Over 75% of the construction waste was recycled during the build process. Integrating flexibility and multifunctionality into the design future-proofs the space and minimises future waste. This means it to be easily reconfigured as workplace needs evolve over time.

blended workplace
office small room
meeting room and booth





1,410 sq ft


LEED certification
WELL Silver pre-certification

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