M Moser North America 2024 Impact Report: quarterly progress updates

Q1 highlights

• Active food-sharing programs for waste reduction
• Reduced waste and energy consumption by removing large printers
• Standardised non-toxic cleaning products for each office
• Enhanced inclusive talent acquisition measures
• Increased region-wide DEI training
• Additional mental health support programs
• Organised community service engagements

Q2 highlights

• Water efficient fixtures installed in all North American offices
• Implementation of reduced temperature set points
• 66% increase in family-style orders to reduce food packaging
• Organised events with educational institutions for student growth and career development
• Community volunteer days booked across all North American offices
• The build-outs of our Green Resource Libraries are underway

Q3 highlights

• Documented travel patterns, frequent flyer habits and associated carbon emissions
• Completed a cleaning supply audit across all offices
• The expansion of our Toronto office’s Green Library initiative to other locations in North America
• Ongoing coaching support for new hires through a structured 30/60/90 review process
• Established partnerships with an educational organisation supporting local schools and a cancer foundation dedicated to advancing cutting-edge care

Q4 and looking ahead

Our focus on these initiatives is central to how we create high-performing spaces that support people and business outcomes. By prioritising resilience and measurable impact, we collaborate with aligned clients and partners to deliver low-carbon, resource-efficient solutions.

As we move forward, the insights we have gathered from our offices across North America, projects and partnerships are invaluable. They have not only deepened our understanding but also sharpened our focus on 36 key initiatives this year. This knowledge allows us to refine our strategies and, when necessary, pivot our approaches to meet evolving challenges and opportunities.

We are excited about the future as we build on these insights, continuously improving our practices and outcomes. Our journey is one of constant learning and adaptation, ensuring that we meet and exceed the expectations of our communities and the environment. Together, we are setting new benchmarks for being a leader in sustainable and responsible design.

As we progress through this transformative journey, navigating challenges and seizing opportunities, these quarterly updates symbolise transparency and accountability. Additionally, we hope they set a noteworthy benchmark for our industry peers to adopt in pursuing a more sustainable and equitable future.

Related article: Designing for impact: M Moser North America’s commitments and priorities